Pythia applies a proprietary advanced data anonymization engine when your data is processed for training the custom AI model.
The data is deleted from the customer comments which are used for training and in production (see more details about data usage in this article – How Pythia uses and stores your data?).
This engine includes anonymization for the next cases:
- Email addresses
- Phone numbers
- Credit cards numbers
- Personal names
- Addresses (ZIP codes, street names etc)