Task

Use Quick Buttons in Pythia app for Zendesk Support (Apply or Submit macros instantly). 

Solution

Note: This article supposes you have your own list of Quick Buttons in Pythia. To create one please follow the article How to set up Quick Buttons in Pythia.

Quick Buttons feature allows you:

• Preview the macro title and text by hovering on the button of the Quick Button,
  
  
  Preview the Quick Buttons (hovering Submit button)
  
  
• Apply or Submit the macro (depending on the action type associated with the Quick Button).

 
Submitted Macro state (after Submit action)