Task
Update (changed) Zendesk credentials (Email and/or API token) in the Pythia app for having proper access to all Pythia features.
Process
Follow the next steps to update your Zendesk credentials:
- Go to the Pythia app by clicking the icon of the Pythia app in the left sidebar menu.
- Scroll to the section Credentials and there to the "Update Zendesk credentials" and update them on the next screen.
- Click Synchronize button in order to import all recent changes in Zendesk to Pythia.